Privacy Policy — Primonk

Effective date: August 1, 2026

Primonk (“us”, “we”, or “our”) operates the primonk.com website and our Shopify applications: Scanplus, GetDeal, PM Auto Add to Cart, and AddFee (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

Information You Provide Directly

Name and email address when you contact us or sign up for updates
Support tickets, messages, and feedback you send us
Billing information processed securely through Shopify’s payment system

Information Collected Automatically

Usage Data — pages visited, features used, time spent, referral source
Device & Browser — IP address, browser type/version, operating system
Cookies — session cookies for functionality; analytics cookies to improve our services

Information From Shopify

When you install one of our apps from the Shopify App Store, we receive data permitted by the app’s OAuth scopes — typically store URL, shop owner email, plan details, and the specific data each app needs to function (e.g., Scanplus accesses inventory and product data; GetDeal accesses discounts; AddFee accesses checkout). We never request more permissions than required for the app to work.

2. How We Use Your Information

To provide, operate, and improve our Services
To respond to support requests and communicate with you
To send transactional emails (install confirmations, billing receipts)
To send occasional product updates — you may opt out at any time
To detect and prevent fraud, abuse, and security incidents
To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, we process your data under the following legal bases:

Contract performance — to provide the Services you have installed
Legitimate interests — to maintain security, improve our products, and communicate service updates
Consent — for marketing communications (you may withdraw consent at any time)
Legal obligation — where required by applicable law

4. Data Sharing & Disclosure

We do not sell your personal data. We share data only:

With service providers acting on our behalf (hosting, analytics, customer support tools) under data processing agreements
With Shopify as required to operate apps on their platform (subject to Shopify’s Privacy Policy)
When legally required — to comply with a court order, law enforcement request, or legal process
In a business transfer — if Primonk is acquired or merges, data may transfer to the new owner under the same privacy commitments

5. Data Retention

We retain personal data for as long as necessary to provide the Services and comply with legal obligations. When you uninstall an app or request deletion, we delete or anonymize your data within 30 days, except where retention is required by law.

6. Cookies

We use cookies to maintain sessions and understand how visitors use our website. You can control cookies through your browser settings. Disabling cookies may affect some functionality. We do not use advertising or tracking cookies for third-party ad networks.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time (where processing is based on consent)

To exercise these rights, email us at [email protected]. We will respond within 30 days.

8. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure — we cannot guarantee absolute security, but we take reasonable steps to protect your data.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Transfers

Your data may be processed in countries outside your own. Where we transfer data from the EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains protected.

11. Third-Party Links

Our website and apps may contain links to third-party websites (including the Shopify App Store). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Continued use of our Services after the effective date constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy:

Primonk
Email: [email protected]
Website: https://primonk.com