Effective date: August 1, 2026
Primonk (“us”, “we”, or “our”) operates the primonk.com website and our Shopify applications: Scanplus, GetDeal, PM Auto Add to Cart, and AddFee (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
Information You Provide Directly
- Name and email address when you contact us or sign up for updates
- Support tickets, messages, and feedback you send us
- Billing information processed securely through Shopify’s payment system
Information Collected Automatically
- Usage Data — pages visited, features used, time spent, referral source
- Device & Browser — IP address, browser type/version, operating system
- Cookies — session cookies for functionality; analytics cookies to improve our services
Information From Shopify
When you install one of our apps from the Shopify App Store, we receive data permitted by the app’s OAuth scopes — typically store URL, shop owner email, plan details, and the specific data each app needs to function (e.g., Scanplus accesses inventory and product data; GetDeal accesses discounts; AddFee accesses checkout). We never request more permissions than required for the app to work.
2. How We Use Your Information
- To provide, operate, and improve our Services
- To respond to support requests and communicate with you
- To send transactional emails (install confirmations, billing receipts)
- To send occasional product updates — you may opt out at any time
- To detect and prevent fraud, abuse, and security incidents
- To comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, we process your data under the following legal bases:
- Contract performance — to provide the Services you have installed
- Legitimate interests — to maintain security, improve our products, and communicate service updates
- Consent — for marketing communications (you may withdraw consent at any time)
- Legal obligation — where required by applicable law
4. Data Sharing & Disclosure
We do not sell your personal data. We share data only:
- With service providers acting on our behalf (hosting, analytics, customer support tools) under data processing agreements
- With Shopify as required to operate apps on their platform (subject to Shopify’s Privacy Policy)
- When legally required — to comply with a court order, law enforcement request, or legal process
- In a business transfer — if Primonk is acquired or merges, data may transfer to the new owner under the same privacy commitments
5. Data Retention
We retain personal data for as long as necessary to provide the Services and comply with legal obligations. When you uninstall an app or request deletion, we delete or anonymize your data within 30 days, except where retention is required by law.
6. Cookies
We use cookies to maintain sessions and understand how visitors use our website. You can control cookies through your browser settings. Disabling cookies may affect some functionality. We do not use advertising or tracking cookies for third-party ad networks.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, email us at [email protected]. We will respond within 30 days.
8. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS/TLS), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure — we cannot guarantee absolute security, but we take reasonable steps to protect your data.
9. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
10. International Transfers
Your data may be processed in countries outside your own. Where we transfer data from the EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains protected.
11. Third-Party Links
Our website and apps may contain links to third-party websites (including the Shopify App Store). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Continued use of our Services after the effective date constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy:
Primonk
Email: [email protected]
Website: https://primonk.com